The importance of maintaining clear and constant communication with the lorry driver

Video 17 of 18
1 min 40 sec
Want to watch this video? Sign up for the course or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

The Importance of Communication in Lorry Operations

Crucial Communication in Lorry Operations

In the dynamic and challenging environment of lorry operations, clear and constant communication between the Banksman and the lorry driver is crucial.

Guiding Lorry Manoeuvres

The primary role of a Banksman is to guide the lorry driver during manoeuvres, especially while reversing. These manoeuvres often involve blind spots and other hazards that the driver might not be able to see. By maintaining clear and constant communication, the Banksman can provide vital information to the driver about potential risks and guide them through the safest path. This significantly reduces the risk of collisions and accidents.

Enhancing Operational Efficiency

Effective communication isn't only about safety; it also contributes to operational efficiency. A Banksman can help a lorry driver manoeuvre more accurately and quickly by providing clear and timely instructions, thereby saving time and preventing unnecessary back-and-forth.

Building Trust and Safety

Maintaining clear and constant communication builds trust between the Banksman and the lorry driver. When the driver trusts the Banksman's instructions, they can focus entirely on manoeuvring the vehicle as guided, instead of trying to check the surroundings themselves. This trust further enhances safety and efficiency.

Responding to Unexpected Hazards

In a rapidly changing environment, unexpected hazards can appear suddenly. In such cases, quick responses are essential to prevent accidents. Constant communication allows the Banksman to immediately alert the driver about sudden changes, ensuring swift and appropriate action.